• Grievance Redressal Committee (GRC) shall consider only individual grievances of specific nature of students and staff.

• The GRC shall not consider any grievance of general applicability or of collective nature of raised collectively by more than one employee/student.

• Post receipt of the complaint/application the committee will decide on the merit of case regarding scope of further discussion investigation and act promptly.

• The GRC may mediate between complainant and defendant against who the complaint has been made, it required.

• GRC shall consider redressing of grievances within a reasonable time.

• The cell will give report to the authority about the cases attended to and seek guidance from the higher authorities if required.

• The GRC will act upon those cases which have been forwarded along with the necessary documents.

• The students may lodge grievance about any academic and non- academic matters related to –

• Timely issue of Pass Provisional Certificates, Transfer Certificates, Conduct/Character Certificates and other examination and scholarship related documents.

• No dues and payments for various items from the library, hostels and other financial matters.

• Certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers and any other offensive activity.

• The students can lodge their grievance through online mechanism in the link provided below:

​http://link/clickhere/ for lodging grievance.