The Grievance Redressal Cell has been developed to settle the grievances of the students and other stakeholders within a reasonable time period for further strengthening the bond of the students with the institution by providing them with all kind of facilities to a satisfaction level for maintaining a convenient ambience of academic teaching and learning.
As per the AICTE Notification F.No. 1-101/PGRC/AICTE/Regulation/2019 dated 07.11.2019 a Grievance Redressal Committee is constituted with the objective of resolving the grievances of students, parents and others. The committee comprises of the following members:
Dr. Sanjay Kumar
Ms. Sapna Jain
Ms. Seema Yadav
Ms. Deepika Agarwal
Grievance Redressal Committee (GRC) shall consider only individual grievances of specific nature of students and staff.
The GRC shall not consider any grievance of general applicability or of collective nature of raised collectively by more than one employee/student.
Post receipt of the complaint/application the committee will decide on the merit of case regarding scope of further discussion investigation and act promptly.
The GRC may mediate between complainant and defendant against who the complaint has been made, it required.
GRC shall consider redressing of grievances within a reasonable time.
The cell will give report to the authority about the cases attended to and seek guidance from the higher authorities if required.
The GRC will act upon those cases which have been forwarded along with the necessary documents.
The students may lodge grievance about any academic and non- academic matters related to –
Timely issue of Pass Provisional Certificates, Transfer Certificates, Conduct/Character Certificates and other examination and scholarship related documents.
No dues and payments for various items from the library, hostels and other financial matters.
Certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers and any other offensive activity.
The students can lodge their grievance through online mechanism in the link provided below:
http://link/clickhere/ for lodging grievance.